Terms & Conditions
These Terms & Conditions govern the use of services provided by Sairam Tours.
By booking a tour, accessing our website, or using any of our services, you agree to comply with
the terms outlined below. Please read them carefully.
1. Booking & Payment Policies
All bookings must be made through our official website, authorized agents, or Sairam Tours offices.
A booking is confirmed only upon receipt of the required advance payment. Full payment must be
completed before the commencement of the tour unless stated otherwise.
2. Cancellation & Refunds
Cancellation requests must be submitted in writing. Refund eligibility depends on the timing of the
cancellation and the specific tour package booked. Certain bookings such as hotels, flights, or special
events may be non-refundable as per supplier policies.
3. Travel Documentation
Guests are responsible for carrying valid travel documents including passports, visas, identification,
and permits where required. Sairam Tours is not liable for any denial of entry or travel restrictions
imposed by authorities.
4. Tour Itinerary & Modifications
Sairam Tours reserves the right to modify or adjust tour itineraries due to unforeseen circumstances,
weather conditions, operational issues, or safety concerns. We will make reasonable efforts to offer
alternative arrangements without compromising overall experience.
5. Liability Disclaimer
While Sairam Tours strives to ensure safe and enjoyable travel, we are not responsible for
injuries, delays, losses, accidents, natural disasters, or damages caused by third-party service
providers such as airlines, hotels, transport operators, or government actions.
6. Customer Responsibilities
Guests are expected to behave respectfully, follow local laws, and adhere to safety instructions
provided by tour guides. Any misconduct may result in removal from the tour without refund.
7. Pricing & Inclusions
Pricing for tours includes only the services mentioned in the package. Any additional expenses
such as personal shopping, optional activities, room service, or special requests are not included
unless specified.
8. Changes to Terms
Sairam Tours reserves the right to update, modify, or revise these Terms & Conditions at any time.
Updated terms will be published on our website and take effect immediately.
9. Contact Us
For inquiries regarding these Terms & Conditions or assistance with bookings, please contact
Sairam Tours through our official website or customer service helpline.