Terms & Conditions

These Terms & Conditions govern the use of services provided by Sairam Tours. By booking a tour, accessing our website, or using any of our services, you agree to comply with the terms outlined below. Please read them carefully.

1. Booking & Payment Policies

All bookings must be made through our official website, authorized agents, or Sairam Tours offices. A booking is confirmed only upon receipt of the required advance payment. Full payment must be completed before the commencement of the tour unless stated otherwise.

2. Cancellation & Refunds

Cancellation requests must be submitted in writing. Refund eligibility depends on the timing of the cancellation and the specific tour package booked. Certain bookings such as hotels, flights, or special events may be non-refundable as per supplier policies.

3. Travel Documentation

Guests are responsible for carrying valid travel documents including passports, visas, identification, and permits where required. Sairam Tours is not liable for any denial of entry or travel restrictions imposed by authorities.

4. Tour Itinerary & Modifications

Sairam Tours reserves the right to modify or adjust tour itineraries due to unforeseen circumstances, weather conditions, operational issues, or safety concerns. We will make reasonable efforts to offer alternative arrangements without compromising overall experience.

5. Liability Disclaimer

While Sairam Tours strives to ensure safe and enjoyable travel, we are not responsible for injuries, delays, losses, accidents, natural disasters, or damages caused by third-party service providers such as airlines, hotels, transport operators, or government actions.

6. Customer Responsibilities

Guests are expected to behave respectfully, follow local laws, and adhere to safety instructions provided by tour guides. Any misconduct may result in removal from the tour without refund.

7. Pricing & Inclusions

Pricing for tours includes only the services mentioned in the package. Any additional expenses such as personal shopping, optional activities, room service, or special requests are not included unless specified.

8. Changes to Terms

Sairam Tours reserves the right to update, modify, or revise these Terms & Conditions at any time. Updated terms will be published on our website and take effect immediately.

9. Contact Us

For inquiries regarding these Terms & Conditions or assistance with bookings, please contact Sairam Tours through our official website or customer service helpline.